Support Channels

Try some of the following support references first before contacting customer care.

Request a Return

Please email us at: customerservice@windowcandles.com to request a return.

How-To Videos

Click here to visit the installation information page that has diagrams and YouTube videos regarding FAQs, installation tutorials, and more!

Order Status

Check your email for tracking confirmation and updates! That is where we send the latest info! You can also login to your customer account and view your orders as well if you click here!